Award-winning healthcare communications agency emotive. was given the highly prized ISO 9001 accreditation this week. After a rigorous external audit, emotive.’s clear focus on quality processes and service to customers was recognised with the ISO stamp of approval.
ISO 9001 is an internationally recognised standard held by over a million companies worldwide and is awarded only where companies can demonstrate that their products or services are developed with the highest focus on quality assurance. Processes must be documented and continually reviewed and improved; team members must have the right skills for their roles and receive regular training; the management team must show a sustained focus on quality and customer service and the company must prove compliance with the regulatory and legal requirements of their industry.
emotive. passed the external audit with flying colours, with “no non-conformances found”, verification that they have everything in place to deliver the highest quality services for their international clients in life sciences.
emotive. is an award-winning healthcare communications agency working with leading global and EMEA companies in life sciences including medical device and rare disease specialists. Their unique approach combines deep insight, scientific expertise and novel thinking to stimulate engagement, ultimately driving behaviour change. They work across brand engagement, scientific engagement and patient engagement, often using new technologies that address traditional challenges.
At a community level, emotive. promotes engagement in science by students through their sponsorship of the emotive. science lab and pre-university prize at a UK girl’s school. They also develop pro-bono awareness activities and raise funds for Jo’s Cervical Cancer Charity.
For further information please contact:
Adam Boucher, Director, emotive.